We understand the challenges and uncertainty planning travel this year. In order to accommodate our guests as well as to facilitate new bookings in an uncertain climate, we are offering a flexible cancellation for bookings that were confirmed and paid before 1st December 2022:
- Cancel at least 31 days before arrival for free (any deposit will be refunded within 14 work days).
- COVID amendment: where cancellation fees apply and in the following cases only: 1) Entry ban to Tanzania, 2) Quarantine on entry to Tanzania 3) No Airlines operating 4) Travel ban in originating country, a credit note valid 15 months will be issued for the same guest for the amount received, minus an administrative fee of 5% of amount received.
The above is applicable for all travel dates except festive season (Dec. 20th to Jan 7th).