We understand the challenges and uncertainty planning travel this year. In order to accommodate our guests as well as to facilitate new bookings in an uncertain climate, we are offering a penalty FREE policy.
New bookings confirmed between 1st September 2020 and 1st November 2020:
· Once the booking is confirmed, the standard payment terms apply:
o A 20% deposit is due within 5 days of reservation.
o The full balance payment is required 14 days prior to arrival.
· The following flexible cancellation fees are applicable:
o Cancellation more than 14 days before arrival: 0 % cancellation fee
The deposit paid will be refunded within 14 days or held as credit applicable to future bookings.
o Cancellation within 14 days before arrival: 100% cancellation fee : if the cancellation is linked to the COVID-19 and travel difficulty situation, we will issue a voucher valid for 15 months from travel dates.
The above is applicable for new bookings confirmed between 1st September and 1st October 2020, for 2020 travel date except festive season. This flexible cancellation terms are valid only subject to payment of the deposit.
New bookings confirmed after 1st October 2020:
The cancellation fees as per our standard terms & conditions apply.
The above term may be extended by Zanzibar White Sand Luxury Villas & Spa subject to the WHO Pandemic status and general access situation.
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These revised terms only apply to COVID-19 related cancellation reasons. For any other cancellation reason, Zanzibar White Sands Luxury Villas & Spa standard terms will apply. Zanzibar White Sand Luxury Villas& Spa (Nomad Advisors Ltd) reserves the right to ask for any reasonable evidence, written statements and or documents to support the reasons for cancellation that are given.
We are doing our best to be flexible however we highly recommend contracting a travel insurance; including “cancel for any reason” (where still available) to ensure any funds lost can be recovered.
Any variations from the above terms and conditions are ZWS (Nomad Advisor Ltd)’s discretion and we reserve the right to amend or withdraw the terms and conditions without prior notice.
Updated 31st August 2020